Frequently asked questions

Yes. Every piece is genuine Tuscany Leather, made in Italy from full-grain, vegetable-tanned hide. We are an authorised reseller.

In the Tuscany region of Italy, around Florence, the historic home of European leather craft.

All prices are in Australian dollars (AUD).

Payment is processed securely; we never store your card details.

Across Australia and New Zealand. Shipping is calculated at checkout based on your address and items. See the Shipping & delivery page for detail.

Typically 5 to 12 business days depending on your location and the option chosen at checkout. You'll see an estimate before you pay.

Yes, within 30 days of delivery if it's unused and in original condition. Personalised items are made to order and can't be returned unless faulty. See the Returns page.

Many products can be personalised with your initials in a choice of fonts, look for the Personalise option on the product page.

Yes. Choose gift wrap on the product page and add a message printed on a high-quality card. No prices appear anywhere in the parcel.

Keep it dry, wipe with a soft cloth, and condition occasionally. Full guidance is in our leather care guide.