We’re here to help

Contact us

We’re a small team and we read every message. Whether it’s a question before you buy, help choosing the right piece, or something about an existing order, we’re happy to help.

Email

hello@tuscanybags.com.au
We aim to reply within one business day (AEST).

About an order

Please include your order number and the email you used at checkout so we can find it quickly. For delivery timing and costs see Shipping & delivery; for returns see our Returns page.

Before you ask

Many questions are answered on our FAQ, our leather care guide, and the Made in Tuscany page.

Business details

Tuscany Bags is operated by Tuscany Bags Australia, an authorised reseller of genuine Tuscany Leather serving customers across Australia and New Zealand.